01 · Luxury Watch Marketplace · UK & Dubai
The Haus of Chrono




(M01) · Digital Marketing Consultant · Dubai & UAE
Senior digital marketing consultancy for Dubai businesses, available as a Fractional CMO when you need a marketing director without the full-time hire.
Built on years of operating inside the UAE market.
Founder of Refrakt Digital. Senior marketing consultant and Fractional CMO across luxury hospitality, fine jewellery, financial services, and private yacht charters in the UAE. Strategy, leadership and execution under one roof.

Founder · Fractional CMO
Vicki Mahoney
01 · The Market
Most Dubai businesses reach a point where they need senior marketing leadership, someone who owns the strategy, holds the channels accountable, and reports at director level, but are not ready to commit to a full-time CMO salary, equity, and overhead. That gap is exactly what a fractional CMO fills. And it is the engagement model I have built Refrakt's consultancy practice around.
Learn more about the wider digital marketing consultancy in Dubai →
I have operated at senior marketing level across Dubai and the UK for years, inside luxury hospitality, fine jewellery, financial services, private yacht charters, and premium car hire in the UAE, and major brands including financial institutions and fast-growth fashion brands like Oh Polly in the UK. I have seen what happens when businesses execute without strategic leadership above the channels, and I have seen what happens when they have it. The difference in outcomes is not marginal.
What that experience gives clients is rare: someone who understands how Dubai buyers think, how Dubai search works, how Dubai's premium sectors operate, and also has the UK strategic rigour and performance marketing depth to execute properly, not just advise. That is what a real digital marketing leader looks like.
Dubai is not a harder version of UK marketing. It is a different discipline. The search landscape is different. The buyer psychology is different. The trust signals are different. The sectors that dominate, real estate, luxury, hospitality, financial services, each have their own rules. Treating Dubai as a translation of a UK campaign is the single most expensive mistake I see brands make.
If you are a Dubai business that has outgrown its current marketing setup but is not ready to hire a full-time CMO, a UK business expanding into the UAE that needs senior marketing leadership from day one, or an established UAE business spending on marketing without the strategic direction to justify it, that is exactly who I built this for. The market is different. The audience is different. The platforms are different. The resources required are different. Working with someone who already knows all of that is not a luxury, it is the fastest way to avoid spending the first six months learning what I already know.
02 · Services
As your Fractional CMO, I embed into your business at director level, owning the marketing strategy, overseeing execution, and reporting directly to you or your board. Here is what that covers:
01
I start every engagement by understanding your business, your market, and your competitors, before a single campaign goes live. Most businesses in Dubai are executing without a clear strategy underneath. I fix that first, then we build everything else on solid ground.
02
I work as your embedded marketing director, attending leadership meetings, owning the marketing roadmap, managing channel leads and agency relationships, and reporting on performance at board level. You get the strategic seniority of a CMO at a fraction of the cost and with none of the full-time employment overhead. Engagements typically run 2 to 3 days per week depending on business size and growth stage.
Learn more →03
Whether you are launching a new product, entering the Dubai market from the UK, or repositioning an existing brand for a new audience, I build and own the go-to-market strategy from brief to execution. Channel selection, messaging architecture, launch sequencing, and performance targets all set and governed by me before a single dirham is spent.
04
SEO, paid search, Meta Ads, email, social. I do not just advise on these, I oversee their execution through Refrakt's specialist team. You get senior strategic thinking and proper execution under one roof, without managing multiple suppliers.
Learn more →05
I have spent years marketing at the premium end, fine jewellery, private yacht charters, luxury hospitality, premium car hire, and luxury watch marketplaces across Dubai and the UK. Luxury marketing requires a different discipline: restraint, precision, and an understanding of the HNW buyer that most agencies simply do not have.
Learn more →06
Every engagement I run is accountable to outcomes, not activity. Monthly reporting covers what was done, what it achieved, and what is next. No vanity metrics. No agency spin. Real numbers that connect marketing spend to business results.
03 · Clients
You are bringing a proven UK business into Dubai and you need senior marketing leadership in the UAE from day one, not once you have already burned budget working it out. As your Fractional CMO, I build the UAE marketing foundation, own the channel strategy, and ensure your brand lands in Dubai's market with the right positioning, on the right platforms, speaking to the right audience segments. You get a CMO embedded in the expansion from the start, not a consultant who hands over a deck and disappears.
You are past the founder-does-everything stage but not yet at the scale where a full-time CMO makes financial sense. You need someone who can own marketing at director level, setting strategy, managing the team or agencies, tracking performance against commercial targets, without the full-time cost. This is the most common fractional CMO brief I take on in Dubai, and it is where the engagement model delivers the clearest ROI.
You have a marketing team or agency, possibly both, but nobody senior enough to own the strategy above them. Campaigns run. Reports land. But nobody is asking whether the strategy is right, whether the budget is allocated correctly, or whether what you are doing connects to your commercial goals. I come in above the execution layer and provide the strategic leadership that is missing. The team stays. The results change.
You operate in a space where getting the tone wrong is as damaging as getting the targeting wrong. I have marketed fine jewellery, private yacht charters, luxury hospitality, and premium car hire across Dubai and the UK. I understand the aesthetic, the audience, and the discipline required to market luxury without cheapening it.
Start your project ·
Tell us about your business and we'll come back with a clear plan, pricing and timeline.
04 · Selected Work
01 · Luxury Watch Marketplace · UK & Dubai



02 · Luxury Watch Retail · London → Dubai



03 · Global Shipping & Trading · Dubai HQ



04 · Whisky Cask Investment · National Launch



05 · Positioning
The full-time CMO model does not work for most Dubai businesses at growth stage. The salary expectation for a genuine senior CMO in Dubai runs from AED 50,000 to AED 120,000 per month before visa, benefits, and equity. For a business that needs strategic marketing leadership but is not yet at the revenue level to justify that overhead, the fractional model is not a compromise, it is the correct structural decision. You access the same seniority, the same strategic thinking, and the same accountability, at a cost that reflects the days you actually need. The four reasons it works specifically in Dubai come down to market knowledge that cannot be shortcut:
The audience you built your business for in the UK does not exist in Dubai in the same form. Dubai's buyer base is three markets layered into one — expatriates, UAE nationals, and international investors — each with completely different trust signals, research habits, and decision triggers. A campaign built for a British SME owner will not land the same way with a UAE national business director, an Indian expat entrepreneur in JLT, or a Russian investor browsing property in Downtown Dubai. Getting the audience segmentation wrong from the start is not just inefficient, it is expensive. I have worked inside Dubai's market long enough to know which messages land with which segments, on which platforms, at which points in the buyer journey. That is not something you can shortcut with research.
Paid search in Dubai behaves differently to the UK. The district-level intent signals are stronger — people search 'marketing consultant DIFC' not just 'marketing consultant Dubai'. CPCs are higher in competitive sectors. The conversion action is different — WhatsApp beats a contact form here by a significant margin, and most UK-trained marketers don't build for that. On Meta, the audience segmentation options for UAE are narrower, so creative quality matters more than in the UK where you can rely on lookalikes built from large pools. On Google, the bilingual search landscape — English and Arabic — requires a fundamentally different keyword architecture than a single-language market. I have built and run campaigns specifically inside these constraints. I know where the money goes further and where it leaks.
WhatsApp is infrastructure in the UAE — not an optional channel. It is how businesses communicate, how deals are discussed, and how trust is built before a contract is signed. Email open rates are lower. Phone calls are less expected as a first contact. A marketing strategy built for a UK business, with a contact form as the primary conversion point and email nurture as the follow-up, will underperform in Dubai without significant adaptation. Instagram carries more commercial weight here than in the UK. LinkedIn works differently in DIFC versus how it works in the UK. TikTok's UAE demographics skew differently. These are not minor adjustments, they are foundational platform decisions that determine whether budget works or disappears.
Most UK businesses arrive in Dubai with UK-sized assumptions about what marketing costs and what it delivers. The reality is more complex. Certain channels cost more, quality web design, senior copywriting, and paid media in competitive sectors all carry a premium in Dubai's market. Certain channels cost less and overdeliver compared to the UK, particularly local SEO and UAE directory presence, where the competitive bar is surprisingly low for businesses willing to do it properly. Knowing where to invest early and where to wait is the difference between a marketing budget that builds momentum and one that stalls while you work it out. I have spent years working out which is which across Dubai's real sectors, not from an agency dashboard, but from inside the market.
06 · Clients
01
Watches, jewellery, yachts, hospitality, fine spirits — marketing that matches the calibre of the product and the expectation of the buyer.
02
New businesses with funding and ambition that need senior marketing leadership from day one, not after budget has been burned.
03
Financial services, shipping, logistics, real estate, legal, and consultancy firms where trust and authority are the primary marketing currency.
04
Established UK brands expanding into the UAE who need someone who understands both markets and can build a Dubai presence that actually converts.
05
Product-led businesses selling online in the UAE, from niche marketplaces to DTC brands with real budgets and real growth targets.
06
Clinics, practitioners, and wellness brands in Dubai's fast-growing sector that need compliant, conversion-focused marketing.
07
I do not limit myself to sectors. If you are investing properly in marketing and you need senior strategy that translates into commercial results, we should talk.
08
If you are tired of agencies that execute without thinking, and you want a consultant who starts with your business goals and builds backwards, that is exactly what I do.
07 · FAQs
A Fractional CMO is a senior marketing director who works with your business on a part-time or flexible basis, providing CMO-level strategy, leadership, and accountability without the cost or commitment of a full-time hire. In Dubai's market, where senior marketing talent is expensive and growth-stage businesses often need strategic leadership before they can justify a full-time CMO, the fractional model has become the dominant way ambitious businesses access senior marketing direction.
An agency executes campaigns. A Fractional CMO owns the strategy above them. Most Dubai businesses that are underperforming on marketing are not using bad agencies, they are missing the strategic leadership layer that tells the agency what to do, holds them accountable for outcomes, and connects marketing activity to commercial targets. A Fractional CMO fills that gap. With Refrakt, you get both, the fractional CMO thinking and the execution team to deliver it under one roof.
Significantly less than a full-time CMO. Senior CMO salaries in Dubai typically run from AED 50,000 to AED 120,000 per month. A Fractional CMO engagement delivers the same strategic seniority at a fraction of that cost, structured around the days per week your business actually requires. Book a free consultation and I will give you a clear, transparent quote based on your specific requirements.
It depends on the size of the business and the growth stage. Most engagements run 2 to 3 days per week. Some early-stage businesses need 1 day per week for strategic direction. Businesses going through a launch or significant growth phase sometimes need 4 days. We agree the scope upfront and adjust as the business evolves.
Yes, this is one of the most common briefs I take on. UK businesses expanding into Dubai need Fractional CMO support that understands both markets. I have operated at senior level in both the UK and UAE, across luxury, hospitality, financial services, and high-growth brands, and I can provide the marketing leadership your Dubai expansion needs from day one, without the cost of hiring a local CMO before you have proven the market.
Book a free consultation. I will spend 30 minutes understanding your business, your current marketing setup, your commercial targets, and where the strategic gaps are. I will tell you honestly whether a Fractional CMO engagement is the right fit and what it would look like. No hard sell. No obligation. Just clarity.

Book a Free CMO Consultation
Most Dubai businesses I speak to have the same problem. They are executing on marketing without anyone senior enough to own the strategy above the channels. They have agencies running ads. They have someone managing social. But nobody is asking whether the strategy is right, whether the budget is in the right places, or whether what is being done connects to what the business actually needs to grow.
That is what a Fractional CMO fixes. And a 30-minute call is all it takes to find out whether this is the right fit for your business.
No obligation. No pitch deck. Just a straight conversation about your business.