Case Study · Tavrix Group
Directing a whisky brand from concept to national exposure.
Refrakt structured Tavrix Group's commercial positioning, brand architecture and data infrastructure, preparing the business to scale under the spotlight of The Times and TNT Sports.

Client
Tavrix Group
Sector
Whisky Cask Investment
Engagement
Strategic Direction, Ongoing
Coverage
The Times, TNT Sports
Executive Summary
A national brand, built to commercial standard.
Tavrix Group engaged Refrakt to oversee its strategic market positioning and to build a scalable digital infrastructure capable of supporting national expansion. We directed the entire brand architecture, from initial identity and market placement through to custom web deployment and CRM tracking.
This foundational setup ensured the business was fully optimised to handle high-profile national exposure in The Times and on TNT Sports, while giving the executive team absolute visibility over marketing return on investment.
06
Strategic Workstreams
02
National Features
100%
CRM Visibility
Direction
Engagement Model


The Programme
Six strategic phases, governed end-to-end.
Phase 01
Market positioning & identity architecture
We began by defining Tavrix Group's commercial positioning to ensure maximum authority within their sector. Refrakt directed the creation of a premium visual identity and logo, aligning brand assets with high-value corporate procurement expectations.
This phase established a clear, unified market presence designed to capture share and command immediate institutional trust.
Phase 02
Web infrastructure & asset development
With the positioning framework secured, we mapped out and deployed a high-performing digital platform. The website architecture was engineered for rapid load speeds, search compliance and optimal lead capture.
The site acts as the central hub for Tavrix Group's digital operations, built to convert corporate interest into structured, qualified inquiries.
Phase 03
Brand governance during national exposure
As Tavrix Group scaled, the brand secured major national features in The Times and on TNT Sports. Refrakt ensured the company's digital infrastructure and pipeline workflows were stress-tested and prepared for the influx of institutional traffic.
This proactive risk management protected reputation under the national spotlight and ensured zero leakage in the sales funnel.
Phase 04
Sales collateral & brochure design
With press exposure driving inbound demand, we designed a premium investor brochure to convert interest into qualified conversations. Editorial layout, commercial narrative and asset-class positioning all directed and delivered by Refrakt.
The brochure functions as the primary sales document, issued post-enquiry from the website, PR features and TV ad response, and is the lead-gen anchor that pulls press attention into the pipeline.
Phase 05
Lead generation funnel from brochure to pipeline
Every distribution channel, paid press placements, the TNT Sports TV ad, organic site traffic and direct outreach, was wired to a single lead-capture flow. Prospects request the brochure, enter the nurture sequence, and are routed to the sales team with full source attribution attached.
No leakage between awareness and enquiry, the funnel was engineered so every printed page and every ad slot has a measurable downstream value.
Phase 06
CRM build & true ROI attribution
We built a bespoke CRM that tracks every brochure scan, QR hit, TV ad response, press click and inbound call back to its originating channel, including individual print placements and individual TV slots. Each lead is tagged at source and followed through to closed revenue.
The executive team now has real ROI per channel, per ad, per placement, not blended marketing spend. Budget moves toward what actually returns capital, and underperforming channels are cut on data, not instinct.
Sales Collateral · Brochure
An investor brochure built to convert press attention into pipeline.
Premium editorial layout, commercial narrative and asset-class positioning. Issued as the primary follow-up to every press feature, TV ad response and inbound enquiry, and wired directly into the CRM so every scan, QR hit and download is attributed back to its source.

The Results
A scaled brand, a stress-tested funnel, and per-channel ROI clarity.
National exposure
Featured in The Times & TNT Sports
Brand and infrastructure stress-tested to absorb national press and TV exposure without leakage.
Pipeline integrity
Single attributed funnel
Every print placement, TV slot, organic visit and direct enquiry wired into one CRM with full source attribution.
Executive clarity
True per-channel ROI
Real return on capital per ad, per placement, not blended marketing spend.
Core Workstreams Managed
- ,Commercial Positioning & Brand Strategy
- ,Corporate Identity & Logo Governance
- ,High-Converting Web Platform Architecture
- ,Investor Brochure Design & Sales Collateral
- ,Multi-Channel Lead Generation Funnel
- ,Bespoke CRM Build & Source Attribution
- ,Per-Channel ROI Tracking (Print, TV, Digital)
- ,Pipeline Stress-Testing for National Exposure
Considering a similar programme?
Scale-ready positioning, infrastructure and governance.
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