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    AI AUTOMATIONS

    Every lead, followed up.

    Email sequences and practical AI automations that reply, qualify, book, follow up and report, so your team can focus on the work.

    What we do

    • 01Email sequences
      →
    • 02Reply to enquiries instantly
      →
    • 03Qualify and score leads
      →
    • 04Book calls automatically
      →

    Free quote

    Tell us about your project.

    Sent straight to a senior strategist. We reply within 24 hours.

    Everything we automate

    Email sequences and AI automations.

    Email sequencing

    • Welcome sequences

      New subscribers and enquirers get a timed series of emails that introduce you and build trust.

    • Lead nurture sequences

      Leads who aren't ready yet get helpful emails over weeks, until they are.

    • Quote follow-up

      Sent a quote and heard nothing? Polite, timed reminders go out for you.

    • Abandoned enquiry and basket emails

      Bring back people who started a form or checkout and didn't finish.

    • Review requests

      Happy customers are asked for a Google review at the right moment.

    • Win-back and re-engagement

      Past customers get a nudge when it's time to book again.

    Leads and enquiries

    • Instant enquiry replies

      Every form, email and message gets a reply within a minute, written in your tone.

    • Lead qualification and scoring

      AI asks the right questions and flags your best leads first.

    • Website chat assistant

      Answers common questions and captures details, day and night.

    • Missed call text-back

      Missed a call? The caller gets a text straight away so they don't ring a competitor.

    Bookings and sales

    • Automatic call booking

      Leads pick a slot in your calendar without the back and forth.

    • Appointment reminders

      Email and text reminders cut no-shows.

    • CRM updates

      New leads, notes and stages are added to your CRM automatically.

    • Sales pipeline alerts

      Your team is told the moment a hot lead needs a call.

    Admin and reporting

    • Weekly performance reports

      Leads, ad spend and results in one simple summary.

    • Invoice and payment reminders

      Gentle, automatic chasers for unpaid invoices.

    • Content and social drafts

      First drafts of posts and emails for your team to check and approve.

    • Tool connections

      Your website, forms, email, CRM, calendar and ads all talking to each other.

    What you get

    AI Automations, done properly.

    Part of our AI & Growth agency services.

    1. 01

      Email sequences

      We look at how enquiries arrive today, where they get stuck and which jobs take your team the most time.

    2. 02

      Reply to enquiries instantly

      We connect your website, forms, email, calendar and CRM, and set up AI replies written in your tone of voice.

    3. 03

      Qualify and score leads

      Every flow is tested with real examples before it goes live, with a person kept in the loop where it matters.

    4. 04

      Book calls automatically

      We check results each month and refine messages, rules and reports as your business grows.

    5. 05

      Update your CRM

    6. 06

      Send weekly reports

    (A01), How we set it up

    From busywork to booked calls.

    Step 1

    01. Map your process

    We look at how enquiries arrive today, where they get stuck and which jobs take your team the most time.

    Step 2

    02. Build the automations

    We connect your website, forms, email, calendar and CRM, and set up AI replies written in your tone of voice.

    Step 3

    03. Test and launch

    Every flow is tested with real examples before it goes live, with a person kept in the loop where it matters.

    Ongoing

    04. Review and improve

    We check results each month and refine messages, rules and reports as your business grows.

    (R01), Client words

    Hear from our clients.

    We asked Refrakt Marketing & Web Design to build us a website that gets found and they did exactly that. Within a month we were ranking on the first page of Google for 13 keywords and the phones have been ringing ever since. The site was complete in under a month too.

    Shaun

    Director, Essex District Waste Removal

    01 / 04

    Pairs well with

    AI & Growth

    Need the bigger picture?

    Start with strategy

    Not sure this is the right channel? A senior consultant will look at your goals and tell you where to spend first.

    See the Growth Audit
    Frequently asked

    AI automation questions, answered.

    Rayleigh, Essex

    Refrakt.

    Marketing & Web Design

    Websites that look the part. Marketing that fills the diary.

    See our work

    Success stories

    Real work for real brands.

    06   Start a project

    Let’s create something great together.

    Reach out to our team to chat about the possibility of collaborating or get all your questions answered. We would love to hear from you.