A practical guide to auditing your Google Ads account, finding wasted spend, and improving your return on ad spend.
A proper Google Ads audit can transform your account from a money pit into a growth engine. According to Google's own data, advertisers who regularly audit and optimise their accounts see an average ROAS improvement of 25-40%.
At Refrakt Digital, we've refined our audit process through hundreds of accounts across Essex, London, and Dubai. Here's the exact framework we use.
Step 1: Conversion Tracking Audit
Everything starts here. If your tracking is broken, nothing else matters.
Check these items:
- Are conversions firing correctly?, Test every conversion action manually
- Is the attribution model appropriate?, Last-click misses the full picture; consider data-driven or position-based
- Are you tracking ALL conversion types?, Forms, calls, chats, purchases
- Is there double-counting?, Multiple tags firing for the same action inflate your data
- Are conversion values accurate?, For ecommerce, ensure revenue passes correctly
Red flags:
- Zero conversions in the last 30 days (tracking is likely broken)
- Conversion rate above 30% (probably tracking page views as conversions)
- No phone call tracking (missing a major conversion source)
Step 2: Account Structure Review
Poor structure leads to poor performance. Your account should mirror your business logically.
Ideal structure:
- Campaigns, Organised by service/product category, match type, or intent level
- Ad groups, Tightly themed (5-15 keywords max per ad group)
- Keywords, Closely related terms within each ad group
- Ads, At least 2-3 responsive search ads per ad group
Common structural problems:
- Everything crammed into one campaign (impossible to control budgets)
- Ad groups with 50+ keywords (too broad, quality scores suffer)
- Single ad per ad group (no testing possible)
Step 3: Keyword Analysis
Keywords are the foundation. Audit them ruthlessly.
What to analyse:
| Check | What to Look For | Action |
|---|---|---|
| Low Quality Score | Keywords scoring below 5 | Improve ad relevance and landing pages |
| High CPC, low conversions | Expensive keywords that don't convert | Pause or reduce bids |
| Low impression share | You're eligible but not showing | Increase bids or budget |
| Search Terms report | Irrelevant queries triggering your ads | Add negative keywords |
| Duplicate keywords | Same keyword in multiple ad groups | Consolidate |
Critical: Search Terms Report
This is where most waste hides. Export the last 90 days of search terms and sort by cost. Look for:
- Irrelevant searches that have cost money
- High-performing search terms you should add as exact match keywords
- Patterns that suggest new negative keyword themes
Step 4: Ad Copy Performance
Your ads are your first impression. Audit them for quality and performance.
Metrics to evaluate:
- Click-through rate (CTR), Below 3% for Search? Your ads aren't compelling enough
- Conversion rate, High CTR but low conversions? Your ad promises don't match the landing page
- Ad strength, Google's built-in rating; aim for "Good" or "Excellent"
What to check:
- Are you testing multiple ad variants per ad group?
- Do your headlines include keywords and unique selling points?
- Are you using all 15 headline slots and 4 description slots in RSAs?
- Do you have relevant ad extensions set up (sitelinks, callouts, structured snippets)?
Step 5: Landing Page Audit
The best ads in the world can't save a bad landing page. Check every landing page you're driving traffic to.
Landing page checklist:
- Relevance, Does the page content match the ad promise?
- Speed, Does it load in under 3 seconds?
- Mobile, Is it fully optimised for mobile devices?
- CTA, Is there a clear, visible call to action above the fold?
- Trust signals, Reviews, testimonials, certifications visible?
- Form length, Are you asking for too much information?
Step 6: Budget and Bidding Review
Questions to answer:
- Is budget being distributed effectively across campaigns?
- Are high-performing campaigns limited by budget?
- Are low-performing campaigns over-funded?
- Is your bidding strategy appropriate for your conversion volume?
- Are you using bid adjustments for device, location, and time of day?
Quick wins:
- Move budget from underperforming to high-performing campaigns
- Reduce bids on keywords with high CPA
- Increase bids during your best-converting hours
- Adjust location bids based on geographic performance
Step 7: Competitor Analysis
Understanding what competitors are doing helps you find opportunities.
What to check:
- Auction Insights, Who are you competing against? What's their impression share?
- Ad messaging, What are competitors highlighting? What are they missing that you can own?
- Landing pages, How do competitor landing pages compare to yours?
Post-Audit Action Plan
Prioritise fixes by impact:
1. Critical (Week 1), Fix conversion tracking, add negative keywords, pause wasteful keywords
2. High Impact (Week 2-3), Restructure campaigns, improve landing pages, test new ad copy
3. Optimisation (Ongoing), Bid adjustments, A/B testing, budget reallocation
Want a Professional Audit?
At Refrakt Digital, we offer a comprehensive free Google Ads audit for businesses in Essex, London, and Dubai. Our audit goes deeper than surface-level metrics, we analyse your full account structure, competitor landscape, and growth opportunities.
Request your free audit today and discover exactly how to improve your ROAS.
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