Ecommerce Agency · Shopify Partner

    StoresThat Sell.

    Shopify, headless and custom ecommerce systems engineered for revenue, retention and repeat buyers.

    What we do

    • 01Conversion-engineered design
    • 02Performance media that compounds
    • 03Senior team, no juniors learning on you

    Free quote

    Tell us about your project.

    Sent straight to a senior strategist. We reply within 24 hours.

    Trusted Partners

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    We don't do templates and we don't do generic. Every ecommerce brands project is built from scratch by a senior team that understands the vertical inside out. ...That's the difference.

    Ecommerce Brands

    We build and scale ecommerce brands that compete on more than price. Premium design, conversion-engineered checkouts, paid media that prints, and SEO that pulls in qualified buyers every day.

    Most ecommerce agencies will sell you a theme tweak and a Meta retainer. We sit down with your P&L, find the leaks, and rebuild around margin. From a £40k/month DTC supplement brand to a £2M/year watch reseller, our playbook flexes to your stage. One senior team across design, development, paid, and SEO. No handovers, no agency theatre.

    3.2x
    Average ROAS
    45%
    Lower CPA
    <2s
    Store load time
    27%
    Avg checkout uplift

    Serving luxury brands across

    EssexLondonDubai

    Built for ecommerce brands

    Why ecommerce brands brands pick Refrakt.

    Conversion-engineered design

    Every product page, collection grid, and checkout flow is built around proven CRO patterns. No fluff, no parallax for parallax's sake.

    Performance media that compounds

    Google Shopping, Performance Max, Meta Advantage+, TikTok. Full-funnel campaigns with creative refreshed every 14 days.

    Senior team, no juniors learning on you

    Senior designer, senior developer, senior media buyer on every account. You meet them, you message them, they own the result.

    The problem

    Why most ecommerce stores stall under £100k/month.

    They are stuck on a theme that was never built for their products, paying a media buyer who has never opened the P&L, and trying to scale on creative shot in a phone six months ago. The site is slow, the checkout leaks 30% of buyers, and the only growth lever is to spend more on Meta. It is unprofitable, and it gets worse with scale.

    Our solution

    How we fix it.

    We rebuild the foundation. A fast, custom store with a checkout engineered to convert. Then we layer Performance Max and Meta Advantage+ on top with weekly creative refreshes, server-side tracking, and a feed that actually represents your catalogue. SEO and email back-fill the brand traffic so you stop being held hostage to ad platforms. The whole stack works together, every week.

    How we compare

    Refrakt vs the typical ecommerce agency.

    Team

    Refrakt

    Senior designer, dev, media buyer on every account

    Typical agency

    Junior account manager fronting an offshore team

    Reporting

    Refrakt

    Live dashboard plus weekly Loom plus monthly strategy call

    Typical agency

    Monthly PDF nobody reads

    Creative cadence

    Refrakt

    New ad creative every 14 days, briefed off your data

    Typical agency

    Same 3 creatives running for 6 months

    Tracking

    Refrakt

    GA4 plus server-side plus Meta CAPI plus enhanced conversions

    Typical agency

    Pixel only, broken since iOS 14

    Contracts

    Refrakt

    30-day rolling, no lock-ins

    Typical agency

    12-month minimum, exit clauses

    Built on

    The ecommerce stack we build on.

    Shopify Plus & Hydrogen

    Theme builds, headless storefronts, custom apps and checkout extensions.

    Core Web Vitals

    LCP under 2.5s on every PDP. Image optimisation, lazy loading, CDN-first.

    Klaviyo & Postscript

    Email and SMS flows that ship in week one. Welcome, abandoned, post-purchase, win-back.

    Triple Whale & Northbeam

    Server-side attribution and unified reporting so you trust the numbers.

    01

    Store builds that ship.

    • Custom Shopify and Shopify Plus builds, not theme reskins
    • Headless commerce on Hydrogen or Next.js when speed matters
    • Custom product configurators, bundling, subscription flows
    • Migrations from WooCommerce, Magento, Wix without losing rankings
    • Multi-currency, multi-language, GCC and EU ready
    02

    Paid media that scales.

    • Google Shopping feed optimisation and Performance Max structures
    • Meta Advantage+ shopping with a fresh creative cadence
    • TikTok Shop, Pinterest, and Snapchat for the right verticals
    • Server-side tracking, GA4, and full attribution stack
    • Weekly reporting, monthly strategy reviews, no surprises
    03

    SEO and AI search visibility.

    • Category and product page SEO at scale
    • Schema markup, Merchant Center feeds, rich snippets
    • Editorial content clusters that earn links and rankings
    • GEO optimisation for ChatGPT, Perplexity, Google AI Overviews
    • Technical audits, Core Web Vitals, crawl budget protection
    "We tried two other agencies before Refrakt. Inside 90 days we were doing more revenue from organic than we had ever done from Meta. They actually understand the back end of ecommerce."
    Founder · Streetwear DTC brand, London

    Start your project ·

    Want a ecommerce brands setup that actually books work?

    Tell us about your business and we'll come back with a clear plan, pricing and timeline. No hard sell.

    Talk to us ·

    Prefer a quick chat first? Let's scope it together.

    Send us the brief and we'll reply with a tailored plan, pricing and next steps.

    Frequently Asked

    Ecommerce Brands FAQs.

    What ecommerce platforms do you build on?+

    Shopify and Shopify Plus by default because they ship fast, scale to nine figures, and have the best app ecosystem. We also build headless storefronts on Hydrogen or Next.js when raw speed and bespoke UX matter, typically for premium brands. We migrate from WooCommerce, Magento, Wix, Squarespace and BigCommerce without losing SEO equity.

    Are you a Shopify Partner?+

    Yes. We are an official Shopify Partner and have built dozens of stores from MVP DTC launches through to Shopify Plus replatforms with custom checkout extensions, Markets and B2B.

    How quickly will I see results?+

    On performance media, expect a 30 to 45 day learning phase as we rebuild tracking, restructure campaigns and roll out new creative. Most clients see meaningful ROAS lift inside 60 days. SEO is a 90 to 180 day game on category and product pages, faster on long-tail editorial content.

    Do you work with brands outside Essex, London and Dubai?+

    Yes. Our team is remote-first with senior staff across the UK and UAE. We work with ecommerce brands across the EU, US, Australia and the GCC. We hold in-person workshops on request anywhere in those regions.

    Ready to scale ecommerce brands?

    Free, no-pressure strategy call. Built for ambitious brands ready to win.